Privacy Policy

Last Updated: 22nd December 2025

1. Introduction

CopaStats, operated by Danetek Limited (‘CopaStats’, ‘we’, ‘us’, or ‘our’), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use the CopaStats mobile application (the ‘App’). Please read this policy carefully to understand our views and practices regarding your personal data.

2. Data Controller

Danetek Limited (‘CopaStats’)
Registered Address: 124 City Road, London, EC1V 2NX
Contact Email: info@copastats.com

3. Information We Collect

Personal Data You Provide

• Account information such as your name, email address, and limited payment-related information (such as transaction identifiers) provided by the app store; we do not receive or store your full card details, these are processed directly by the app store.
• Communications you send us, including support requests and feedback.
• User-generated content you submit within the App.

Automatically Collected Data

• Usage data such as app interactions, device information (model, OS version), and approximate location (derived from IP address for purposes like country or region).
• Analytics and event data collected through in-app analytics tools such as Mixpanel, including information about how you interact with the App (for example, screens viewed and features used) together with associated device identifiers.
• Security and audit data: For security purposes and to protect your account, we collect and store IP address and user agent information (browser/app version and device details) when you perform security-critical actions such as:
  • Logging in or signing up
  • Changing your password, adding a password, or resetting your password
  • Verifying your email address
  • Linking authentication methods (e.g., Apple Sign-In to email/password)
  • Deleting your account
  This information is stored for fraud prevention, security investigations, and account protection purposes. We retain this data for as long as your account is active and for a reasonable period thereafter as required for security auditing and legal compliance.

Cookies and Tracking Technologies

CopaStats uses in-app analytics technologies (such as the Mixpanel software development kit) to record certain usage events, such as screens viewed and features used, and associate them with device identifiers (e.g., IDFV) and approximate location data (derived from IP address for purposes like country or region, with the IP itself discarded before storage) so that we can understand how the App is used and improve it over time.

These technologies do not involve the use of cookies within the App. However, under UK PECR, similar technologies like SDKs that store or access device information for analytics are generally treated in a similar way to cookies and may require prior consent unless they are strictly necessary for providing the service you request. We currently use these technologies to perform analytics and performance monitoring when you use the App so that we can understand how it is used and improve it over time. If you wish to object to this type of processing or exercise your data protection rights in relation to analytics, you can contact us using the details below and we will assess and respond to your request in line with applicable data protection laws. We continue to only collect personal information that you provide directly, such as your name through Apple Sign-In or manual input within the App.

Data From Third Parties

• Data obtained from our licensed third-party data providers for football statistics, including team logos and competition data.

4. How We Use Your Data

We use your data to:

• Provide, operate, and maintain the App.
• Process your subscriptions and payments.
• Respond to your inquiries and provide customer support.
• Send you important updates, service notices, and promotions (with your consent).
• Improve the App’s functionality and user experience, including through product analytics, performance monitoring, crash diagnostics (where applicable), and usage insights (for example, via Mixpanel).
• Detect and prevent fraud, unauthorised access, and security incidents.
• Maintain security audit logs for account protection and incident investigation.
• Comply with legal obligations.

5. Legal Bases for Processing

Where applicable, our legal bases for processing your personal data include:

• Your consent: for sending promotional communications where required by law.
• Performance of a contract: for providing the App, processing subscriptions and payments, and delivering service communications.
• Legitimate interests: for improving the App’s functionality, user experience, performance monitoring, crash diagnostics, and internal analytics (e.g., understanding usage patterns via Mixpanel to enhance the service), and maintaining security audit logs to detect fraud, prevent unauthorised access, and protect user accounts.
• Compliance with legal obligations: for responding to legal requests and fulfilling regulatory requirements.

6. Sharing Your Data

We may share your data with:

• Service providers and partners who support our operations (for example, app store platforms, payment processors, analytics providers, hosting services, and crash reporting tools). This includes Mixpanel, Inc., which processes usage and analytics data on our behalf under a data processing agreement to help us understand how the App is used and to improve performance and user experience. Mixpanel stores this data on European Union servers as part of its EU data residency program. For more information, see Mixpanel’s GDPR compliance page: https://mixpanel.com/legal/mixpanel-gdpr and EU Data Residency page: https://mixpanel.com/legal/eu-data-residency.
• App store providers (such as Apple or Google) and/or payment processors that handle subscription payments. These providers process your payment information directly and act as independent controllers for that payment data, while sharing limited information with us (for example, transaction or subscription status) so that we can manage your account.
• Third-party data licensors supplying football statistics and related content.
• Legal authorities, regulators, or other parties where required by law or necessary to protect our rights.

We do not sell or rent your personal data to third parties. We do not use your data for cross-app tracking or advertising measurement.

7. International Transfers

Analytics data collected by the App is processed and stored on servers located in the European Union as part of Mixpanel’s EU data residency programme. To ensure this, we use Mixpanel’s EU project and configure the SDK to use EU endpoints (eu.mixpanel.com). Users can verify this by contacting us at info@copastats.com or reviewing Mixpanel’s documentation. Other data may be transferred to and processed in countries outside the UK, subject to appropriate safeguards consistent with applicable data protection laws, including Standard Contractual Clauses where necessary.

In certain cases, international transfers may still occur, and Mixpanel relies on Standard Contractual Clauses (SCCs), the EU-US Data Privacy Framework, and other mechanisms for such transfers. For details, see Mixpanel’s security and privacy overview: https://mixpanel.com/security-privacy, as well as their EU data residency documentation at https://docs.mixpanel.com/docs/privacy/eu-residency and https://mixpanel.com/legal/eu-data-residency.

8. Data Retention

We retain your personal data for as long as necessary to provide the service, fulfil legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted or anonymised.

9. Your Rights

Under UK and EU data protection laws, you have the right to:

• Access and receive a copy of your personal data.
• Request correction or deletion of your data.
• Object to or restrict processing, including in relation to certain analytics activities.
• Withdraw consent where applicable.
• Data portability.
• Lodge a complaint with a supervisory authority.

To exercise your rights, contact us at info@copastats.com.

10. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

11. Children’s Privacy

Our App is not intended for children under 16. We do not knowingly collect data from children under this age.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App and on our website. Continued use indicates acceptance of the updated terms.

13. App Privacy Details

Our app’s privacy practices will also be summarised in the App Privacy Nutrition Labels on the App Store, which will detail the data types collected (such as usage data and identifiers via Mixpanel), whether data is linked to your identity, and confirm whether it is used for tracking across apps or websites owned by other companies. For more information, visit the App Store listing or Apple’s privacy labels page: https://www.apple.com/uk/privacy/labels.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@copastats.com.